I am working on AA configuration.
It works. The only thing I would like to clear MWI behavior and call pickup from the queue.
When I place a call to AA pilot number, then I hear welcome greeting and I choose option 1 and my call get into the queue. Everything works fine and I can see that call ring one of 3 phones in the list.
Now here is what I am missing:
I do not see any mentioning in the documentation about MWI blinking on all phones from the list and only one of the phones ringing.
All phones show the message 1 call in the queue.
Is it normal behavior or not?
Is it possible to answer the call from the phone in the group other than ringing?