I have configured a Greeting for a user. When I playback the greeting, all is fine. The problem is when you call into the extension attached to the greeting, you get an older Greeting that user recorded and I have no idea where this is. The Status Monitor states it is playing a greeting for this user, but it is not the one I recorded??
Any insight would be appreciated.
It almost sounds as if the "Alternate Greeting" is enabled for this user. If so, it will override all other Greetings :)
Hope this helps!