Solved: Unity 4.0, Recorded Greeting is not the Greeting being played...Help!!!

uhl_frederick · ‎05-07-2009

Hello,

I have configured a Greeting for a user. When I playback the greeting, all is fine. The problem is when you call into the extension attached to the greeting, you get an older Greeting that user recorded and I have no idea where this is. The Status Monitor states it is playing a greeting for this user, but it is not the one I recorded??

Any insight would be appreciated.

Thank you

Gene

Rob Huffman · ‎05-07-2009

Hi Gene,

It almost sounds as if the "Alternate Greeting" is enabled for this user. If so, it will override all other Greetings :)

Hope this helps!

Rob

View solution in original post

Rob Huffman · ‎05-07-2009

Hi Gene,

It almost sounds as if the "Alternate Greeting" is enabled for this user. If so, it will override all other Greetings :)

Hope this helps!

Rob

uhl_frederick · ‎05-07-2009

Thanks, that was it. Should have checked it.....Didn't figure that the user new how to do that. Thanks again

Rob Huffman · ‎05-07-2009

Hi Gene,

You are most welcome my friend!

User's ...they'll surprise you every time ;-)

Cheers!

Rob