Display topology Services in client with IExplore 7 or Firefox 2.0

Unanswered Question
May 7th, 2009

I can't open TopologyServices view, I'm using internet exploret 7.0 and firefox 2.0 with Java ™ 6 update 5 in the client.

In firefox 2.0

-Starting java

-connecting to Campus Manager Server…please wait

-and then Send window message

"cannot connect to ANI server...unknown Error ..."

In IExplore 7.0

-firts I have to click download file,

-starting java

-begin connenting to Campus Manager Server…please wait, and finally the same error to firefox

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jtalbaugh Thu, 05/07/2009 - 12:40

What version are you using?

In LMS 2.6 you have to use an older version of Java (Java 1.4.2) I believe.

Not sure about browser version (IE6 works).

Martin Ermel Fri, 05/08/2009 - 01:44

as jclarke mentioned on this forum yet, the most likely cause is that the client cannot connect to the server on TCP ports 42342 and 43242 because of a firewall (e.g. local firewall on the client) or accesslist that prevents this.

For a test try to connect to the server on these ports:

telnet 43242

telnet 42342

Also the name of the LMSserver must be resolvable on the client.

Emonroy89 Fri, 05/08/2009 - 14:30

thanks ....TCP ports aren't problem, I saw the name of server isn't added in DNS server, and thats why don't contact it the client.

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