UCCX and CCM 6.0 Integration

Unanswered Question
May 7th, 2009
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I installed CCM 6.1 and UCCX. i create all the mobility extension on CCM and users accordingly. UCCX showing my users detials and i configuared all the things accordingly. But when i login my phone the UCCX real time monitoring always shows logged out.

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Dennis Mink Fri, 05/29/2009 - 07:31
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are you using the cisco agent desktop?

Dennis Mink Fri, 05/29/2009 - 07:51
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In CUCM, under user management-->end user have you selected the IPCC extension?

(if you are using the agent desktop, log in and check again, make sure you put yourself on available)


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