brain cramp

Unanswered Question
May 8th, 2009
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where is the cad ip for uccx entered. i have a primary and f/o server. if the pri goes down the target server ip has to be changed, and i cannot seen to remember where thats done.


thank you

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sebastiaanv Fri, 05/08/2009 - 04:55
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This might help, this is for UCCE but what I recall from Express 4 is something alike.

[HKEY_LOCAL_MACHINE\SOFTWARE\Spanlink\CAD\Site Setup]

"LDAP Host 1"="192.168.0.2"

"LDAP Host 2"="192.168.1.2"


--bas

safety2008 Fri, 05/08/2009 - 06:30
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thanks,

i am uccx 5 with ha failover. there has to be a way, not going to each desktop, to have, if primary fails, a quick way agents can log in to failover...

Jonathan Schulenberg Sat, 05/09/2009 - 11:29
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Use the postinstall.exe file on the CAD workstation to set the primary and secondary CCX server IP addresses.


C:\Program Files\Cisco\Desktop\bin\PostInstall.exe

safety2008 Mon, 05/11/2009 - 03:22
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Johnathan,


Both addresses are there. but i know when i did a failover and tried to log in the cad, it was a no go. should it have logged in if primary fails??? and if so any thoughts on why it would not??


thanks

sebastiaanv Mon, 05/18/2009 - 21:45
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You could change the registry keys above with some scripting, e.g. with Kixtart. This should allow for an (relatively) easy change on multiple clients.


--bas

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