brain cramp

safety2008 · ‎05-08-2009

where is the cad ip for uccx entered. i have a primary and f/o server. if the pri goes down the target server ip has to be changed, and i cannot seen to remember where thats done.

thank you

SebastianV · ‎05-08-2009

This might help, this is for UCCE but what I recall from Express 4 is something alike.

[HKEY_LOCAL_MACHINE\SOFTWARE\Spanlink\CAD\Site Setup]

"LDAP Host 1"="192.168.0.2"

"LDAP Host 2"="192.168.1.2"

--bas

safety2008 · ‎05-08-2009

thanks,

i am uccx 5 with ha failover. there has to be a way, not going to each desktop, to have, if primary fails, a quick way agents can log in to failover...

Jonathan Schulenberg · ‎05-09-2009

Use the postinstall.exe file on the CAD workstation to set the primary and secondary CCX server IP addresses.

C:\Program Files\Cisco\Desktop\bin\PostInstall.exe

safety2008 · ‎05-11-2009

Johnathan,

Both addresses are there. but i know when i did a failover and tried to log in the cad, it was a no go. should it have logged in if primary fails??? and if so any thoughts on why it would not??

thanks

safety2008 · ‎05-13-2009

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SebastianV · ‎05-18-2009

You could change the registry keys above with some scripting, e.g. with Kixtart. This should allow for an (relatively) easy change on multiple clients.

--bas