chadlincoln Fri, 05/08/2009 - 05:11
User Badges:
  • Bronze, 100 points or more

IP phone to IP phone, yes. Inbound calls, it depends on the type of GW you have. Can you provide more detail?

donnaavila Fri, 05/08/2009 - 05:34
User Badges:

We are using MGCP Gateway. Some of my end users are receiving telemarketing calls and would like them blocked.


Thanks,

Donna

Jaime Valencia Fri, 05/08/2009 - 05:57
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    2011

there is a way but you would need to switch to H323, NO WAY WITH MGCP


Reject Calls

http://www.cisco.com/en/US/partner/tech/tk652/tk90/technologies_tech_note09186a0080325e8e.shtml#reject


Call Blocking Configuration Examples

http://www.cisco.com/en/US/customer/tech/tk652/tk90/technologies_configuration_example09186a00803f818a.shtml#con11


Please search NetPro, there are plenty of posts on this matter that have been asked previously and you can use as reference


HTH


java


if this helps, please rate



donnaavila Fri, 05/08/2009 - 07:40
User Badges:

That's what I was afraid of. Thanks for confirming this with me.

James Hawkins Sun, 05/10/2009 - 11:37
User Badges:
  • Blue, 1500 points or more

Hi,


What I have done previously for customers with MGCP gateways is to use a translation pattern to match the calling number and change the called number to a CTI route point that forwards all calls to a Unity mailbox configured to play a message saying "Please do not make unsolicited calls etc." and then drop the call.


If you wanted to really discourage these callers, and have IPCC Express, instead of sending them to Unity you could send them to an IPCC IVR with about ten sets of menu choices before playing a message that their call is not welcome.

Jaime Valencia Sun, 05/10/2009 - 13:34
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    2011

Translation patterns match dialed digits, NOT ANI, they've NEVER matched ANI


Translation Pattern Configuration


Cisco Unified Communications Manager uses translation patterns to manipulate dialed digits before it routes a call. In some cases, the system does not use the dialed number. In other cases, the public switched telephone network (PSTN) does not recognize the dialed number.

donnaavila Mon, 05/11/2009 - 04:21
User Badges:

Do you think you can tell me the steps how to do this?

Actions

This Discussion