Can not find "Wireless Headset Hockswitch Control" option in CM 4.2(3)

Unanswered Question
May 8th, 2009

I tried to set up a Jabra GN9350 headset with HHC adapter to a Cisco 7970 IP phone.

But when I follow the instrction to configure EHS feature in CallManager, I can not find the option.

Our CM version is 4.2(3)sr3a

phone firmware is SCCP70.8-3-5S

I appreciate your help!

I have this problem too.
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rob.huffman Fri, 05/08/2009 - 15:07

Hi Jeff,

Here is why you can't find that option for the 7970 :(

Q: Which Cisco phones support the HHC standard?

A: HHC is a build in feature in the following desk phones:

Cisco Unified IP Phone 7975G

Cisco Unified IP Phone 7965G

Cisco Unified IP Phone 7945G

Cisco Unified IP Phone 7962G

Cisco Unified IP Phone 7942G

Please see attached (below)

Hope this helps!



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