Call manager Express 7.1 and Unity express 3.2

Answered Question
May 10th, 2009
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When i configure Unity express 3.2 initialization wizard, i can see GUI for Call manager and not for CME , Is there any version related issue or do i have to use Unity express which is compatible with Call manager Express 7.1 ?


Correct Answer by Rob Huffman about 8 years 2 weeks ago

Hi Janaka,


**This should show (when integrating with CME);


Application mode: CME or CCME


You can download the proper license for CME from the page I have linked below :)


You seem to be trying to use the wrong License file;


For Callmanager (which I think you have used)


cue-vm-license_12mbx_ccm_3.0.2.pkg


License information package for a 12-mailbox version of the Cisco Unity Express with VoiceMail application that works with Cisco Unified CallManager. For all Cisco Unity Express modules: AIM-CUE, NM-CUE, NM-CUE-EC & NME-CUE.



For Callmanager Express - CME (which I think you need)


cue-vm-license_12mbx_cme_3.0.2.pkg


License information package for a 12-mailbox version of the Cisco Unity Express with VoiceMail application that works with Cisco Unified CallManager Express. For all Cisco Unity Express modules: AIM-CUE, NM-CUE, NM-CUE-EC & NME-CUE


From this link;


http://www.cisco.com/cgi-bin/tablebuild.pl/cue-302-licenses



Hope this helps!

Rob


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Correct Answer
Rob Huffman Sun, 05/10/2009 - 06:42
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Hi Janaka,


**This should show (when integrating with CME);


Application mode: CME or CCME


You can download the proper license for CME from the page I have linked below :)


You seem to be trying to use the wrong License file;


For Callmanager (which I think you have used)


cue-vm-license_12mbx_ccm_3.0.2.pkg


License information package for a 12-mailbox version of the Cisco Unity Express with VoiceMail application that works with Cisco Unified CallManager. For all Cisco Unity Express modules: AIM-CUE, NM-CUE, NM-CUE-EC & NME-CUE.



For Callmanager Express - CME (which I think you need)


cue-vm-license_12mbx_cme_3.0.2.pkg


License information package for a 12-mailbox version of the Cisco Unity Express with VoiceMail application that works with Cisco Unified CallManager Express. For all Cisco Unity Express modules: AIM-CUE, NM-CUE, NM-CUE-EC & NME-CUE


From this link;


http://www.cisco.com/cgi-bin/tablebuild.pl/cue-302-licenses



Hope this helps!

Rob


janakamolagoda Mon, 05/11/2009 - 00:56
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Hi Rob,

What you mentioned is correct.The current license is CCM.We need to buy the CCME.


Is there a way i can download CCME license as cisco TAC not helping much on this.


Can i install this license using clean installation method ?


Regards,

Janaka


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