License Server / Daemon Manager is down alert in HUM 1.1

netops044 · ‎05-11-2009

Hi,

I am getting an alert message that License server or Daemon Manager is down, most of the time in HUM 1.1. But it seems that all services running fine, am i missing something, please do help me.

Note this is a Evaluation Copy of HUM 1.1 but still I got more days to use it, have used just for 17 days as of now.

Thanks,

ramanan

Joe Clarke · ‎05-11-2009

Post the output of the pdshow command, and a screenshot of where you see these errors.

netops044 · ‎05-11-2009

Hi,

Attaching pdshow command output as txt file. Attached screenshot of HUM Main page and also screenshot of the error message we get when we click on any link under HUM Main Page.

Thanks,

ramanan

Joe Clarke · ‎05-12-2009

You have a services issue. Post a screenshot of your Services control panel showing all of the LMS services.

netops044 · ‎05-13-2009

Hi,

Attaching Screenshot of all services running on that server for your easy reference.

Thanks,

ramanan

Joe Clarke · ‎05-13-2009

Set the following services to Manual startup, then reboot:

CiscoWorks ANI database engine

CiscoWorks RME NG database engine

CiscoWorks Tomcat Servlet Engine

CiscoWorks Web Server

After reboot, you may need to wait 30 minutes for the daemons to fully initialize and settle. After that, things should be working.