I have some difficulties to tune dfm. Actually, dfm create alert for event BackupActivated on E1 channel or BRI channel of voice gateway managed.
In fact, this is not backup event because channel are used for voice communication.
I tried to unselect backupactivated event in the event set used by notification group but customer already receive mail for this type of alert.
I read on this forum that it is possible to deselect specific event directly on devices but i don't know how to do this.
Do you have any idea ?