No Result in End Of Sale/End Of Life Report in RME 4.2.0

alois.heilmaier · ‎05-12-2009

Hi all,

I executed the "End Of Sale/End Of Life Report" in RME 4.2.0.

Unfortunately I do not get any results. The report state was successful.

Same problem with the "PSIRT Summary report".

A hardware inventory report runs well.

I installed the PSIRT_EOX_OFFLINE.txt file, for offline usage.

I checked one system in detail (cat2948g SNMP Object Id: 1.3.6.1.4.1.9.5.42) in xml and in inventory, but there is no EOS report result.

Are there any further suggestions (loggfiles ...) for problem analysis ?

I have not found any bug on CCO.

I attached the output from the report.

Joe Clarke · ‎05-13-2009

On what platform is LMS running? How did you install the offline data? I tested this with a 2980G, and I do see EOX data. I also confirmed the offline data file does have EOX data for the 2948G.

alois.heilmaier · ‎05-13-2009

Plattform:

LMS runs on Sun Solaris 5.10 on Sparc processor. The OS is installed in a Solaris Zone.

Installation:

We unpacked the zip-file and moved it into path /var/adm/CSCOpx/files/rme/jobs/inventory/reports/EOX_PSIRT/local_xml/

Joe Clarke · ‎05-13-2009

Make sure you also go to RME > Admin > Reports > PSIRT/EOX Settings, and select Local for the report option.

alois.heilmaier · ‎05-22-2009

the setting was as described. I will try to get a new PSIRT/EOX File.

Joe Clarke · ‎05-22-2009

At the time I downloaded the file, my .txt file was 356202400 bytes. A file downloaded today should be at least as big.

alois.heilmaier · ‎06-29-2009

My colleague tried to download a new file. He transfered the file with care to the server. So now the report works.

We think there was an error in the xml file maybe due to the scp copy or due to our unpack procedure.