Locked SPA921 IP Phone

Unanswered Question
May 12th, 2009

Hi All

I recently purchased an spa921 ip phone but it was locked. When i tried to reset it to factory defaults it asked me for a password. Is there anyway to flash this phone without having to enter an admin password?

I have this problem too.
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Alberto Montilla Tue, 05/12/2009 - 09:28

Dear Sir;

Our phones come unlocked. If you bought it and it is locked that means that someone manipulated the phone before shipping. Unfortunately we cannot provide you with an unlock method, as this is a secure mechanism.

My suggestion is that you talk to the business you bought the phone from for a replacement.



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