05-12-2009 08:56 AM - edited 03-15-2019 05:58 PM
Hi All,
I am trying to find out who called certain pattern like 911 and international call. what is best report I can choose from CDR? I chose route pattern report but it is utilization and doesn't show who called to these pattern.
any suggestion would be very appreciated.
thanks
Alex
05-12-2009 09:19 AM
You'll have to go to service parameters and set the "zero duration" flag to true. Otherwise, only the connected calls will be displayed.
Please note that set the flag to true will increase the system load significantly. It is not recommended on a heavy system.
Michael
05-12-2009 09:24 AM
thanks for the reply,
atually I am not looking for calls less than 1 second. I am looking for who calls where. Like 911 and international.
any suggestion?
thanks
Alex
05-13-2009 11:07 AM
Hi, as a info, I use the SQL Query to obtain this kinds of reports.
By the way I'm using a CCM 4.1(3)
All the best
David.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: