UC520 Auto Attendant

Unanswered Question
May 12th, 2009

Hi,

A customer wants the UC520 and the AA funcionality. He wants the customer to be transfer to a group and if there is no answer return to the AA (but different menu) with two options:

- Customer wants to wait:put him at MoH until someone is available

- Customer wants to leave a message for callback: send to voicemail

Is it possible with the AA on UC520?

Thanks

ana

I have this problem too.
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