Can somebody advise me on the best way to trace 911 calls coming from inside our facility - we are running CUCM 6.1(2) so no SQL DB to look at. This has happened multiple times but we cannot seem to find what extension is dialing it.
Thanks in advance!!
CAR is a good option, you still can run qrys to informix DB via the CLI
run sql select * from car:tbl_billing_data where originalcalledpartynumber='911'
if this helps, please rate