some 3550 switchs in 12.1(22)EA1 still not collected

herve.leon · ‎05-13-2009

I've found many conversations about the known error occuring on some 3550 switches during an inventory collection ("device sensed, but inventory collection failed".)

A minimum IOS version must be installed. In my case, I upgraded the 3550s to 12.1(22)EA1.

But on 9 switches, 6 still failed.

I've checked the configuration, the passwords on each one.

Does someone successfully succeed in collecting this category of swtichs ?

thanks

Herve

elorance · ‎05-13-2009

null

Joe Clarke · ‎05-13-2009

For 3550 series switches, you need 12.1(19)EA1 or higher. This code should be okay. Post the IC_Server.log after trying to fetch the inventory for one of the affected switches. What version of RME are you using?

herve.leon · ‎05-14-2009

We're running RME 4.2.0 (LMS 3.1)

Herve

Joe Clarke · ‎05-14-2009

This looks to be exactly the same problem as with the older version of code. Try removing this device from RME, then re-add it. If the inventory collection problem persists, open a TAC service request with the IC_Server.log, and the show tech from this switch so more analysis can be done. you may have stumbled on a new bug.