WiSM Controller 1 is Down

Unanswered Question
May 13th, 2009

Dear all,


I have WiSM WLAN Service Module installed on 6509 core switch, everything was working fine, suddenly the first controller became unavailable and showing the following output


CoreSwitch# <strong>show wism mod 4 controller 1 status</strong>


WiSM Controller 1 in Slot 4

Operational Status of the Controller : Service Port Up

Service VLAN : 144

Service Port : 9

Service Port Mac Address : 0000.0000.0000

Service IP Address : 0.0.0.0

Management IP Address : 0.0.0.0

Software Version :

Port Channel Number : 289

Allowed vlan list : empty

Native VLAN ID : default

WCP Keep Alive Missed : 0


Second controller is working fine and showing the following:

CoreSwitch# show wism mod 4 controller 2 status


WiSM Controller 2 in Slot 4

Operational Status of the Controller : Oper-Up

Service VLAN : 144

Service Port : 10

Service Port Mac Address : 001a.6c22.8f62

Service IP Address : 192.168.100.3

Management IP Address : 10.41.1.21

Software Version : 4.2.176.0

Port Channel Number : 290

Allowed vlan list : empty

Native VLAN ID : default

WCP Keep Alive Missed : 0



<strong>Anybody can help??</strong>


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George Stefanick Wed, 05/13/2009 - 05:28

Looks like you lost the service and management IP of the controller. Have you tried to console into the controller ?

eemara949 Wed, 05/13/2009 - 12:57

Yes I tried console, and samething. One more thing is that the LED of the first controller is always orange!!

George Stefanick Wed, 05/13/2009 - 21:06

yup ... i had that on a install a few months back ... had to do a RMA....


I would call TAC and get this replaced. Dont waste your time on this one ...

Leo Laohoo Wed, 05/13/2009 - 21:50

Come to think of it ... Console into the WiSM A and check if you can load the secondary firmware. Otherwise, do what George recommend and RMA the blade.

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