WiSM Controller 1 is Down

eemara949 · ‎05-13-2009

Dear all,

I have WiSM WLAN Service Module installed on 6509 core switch, everything was working fine, suddenly the first controller became unavailable and showing the following output

CoreSwitch# <strong>show wism mod 4 controller 1 status</strong>

WiSM Controller 1 in Slot 4

Operational Status of the Controller : Service Port Up

Service VLAN : 144

Service Port : 9

Service Port Mac Address : 0000.0000.0000

Service IP Address : 0.0.0.0

Management IP Address : 0.0.0.0

Software Version :

Port Channel Number : 289

Allowed vlan list : empty

Native VLAN ID : default

WCP Keep Alive Missed : 0

Second controller is working fine and showing the following:

CoreSwitch# show wism mod 4 controller 2 status

WiSM Controller 2 in Slot 4

Operational Status of the Controller : Oper-Up

Service VLAN : 144

Service Port : 10

Service Port Mac Address : 001a.6c22.8f62

Service IP Address : 192.168.100.3

Management IP Address : 10.41.1.21

Software Version : 4.2.176.0

Port Channel Number : 290

Allowed vlan list : empty

Native VLAN ID : default

WCP Keep Alive Missed : 0

<strong>Anybody can help??</strong>

George Stefanick · ‎05-13-2009

Looks like you lost the service and management IP of the controller. Have you tried to console into the controller ?

"Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin
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eemara949 · ‎05-13-2009

Yes I tried console, and samething. One more thing is that the LED of the first controller is always orange!!

Leo Laohoo · ‎05-13-2009

Orange? Sounds like you lost the firmware.

George Stefanick · ‎05-13-2009

yup ... i had that on a install a few months back ... had to do a RMA....

I would call TAC and get this replaced. Dont waste your time on this one ...

"Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin
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Leo Laohoo · ‎05-13-2009

Come to think of it ... Console into the WiSM A and check if you can load the secondary firmware. Otherwise, do what George recommend and RMA the blade.