MeetingPlace Express SIP outdial issue

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May 13th, 2009
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Hi!

Testing now the MPExpress 2.0 at our office. Using it on vmware. So webconferencing works fine. Today started to integrate with our CCM 4 through SIP trunk. Got working all the incoming calls, welcome texts and so on. Nice. But cannot dial out of the MPExpress server. Started to troubleshoot as said in the docwiki http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Express%2C_Release_2.x_--_Troubleshooting_Telephone_Issues

got the eventlog rows, but the first row already shows a bad thing, I think :)

So the log:

05/13 22:32:11.32 INFO cca_call.cc:975 (ID=0x12) (DN=28621,P=248) SIP: MeetingPlace Disconnecting. IRC=16934 PSTN=248 Unit=0

05/13 22:32:11.32 INFO cca_call.cc:989 (ID=0x12) (DN=28621,P=248) SIP: MP Rqst. Msg=5 CPerr=0 SeqNum=0x1200

05/13 22:32:11.34 INFO cca_call.cc:1005 (ID=0x12) (DN=28621,P=248) SIP: MP Resp. Msg=5 CPerr=0 SeqNum=0x1200

05/13 22:32:11.34 INFO rvsip_call.cc:59 (ID=0x12) (DN=28621,P=248) SIP: sipEndCall

05/13 22:32:11.34 INFO rvsip_call.cc:1462 (ID=0x12) (DN=28621,P=248) SIP: Reinvite is Not pending

05/13 22:32:11.34 INFO cca_call.cc:118 (ID=0x12) (DN=28621,P=248) SIP: --end_call

05/13 22:32:11.34 INFO cca_call.cc:146 (ID=00) (DN=,P=0) : Call ended

05/13 22:32:11.34 INFO rvsip_call.cc:2629 (ID=00) (DN=,P=0) : Call ended

05/13 22:32:39.31 INFO cca_call.cc:305 (29788) --PlaceIPCall

05/13 22:32:39.31 INFO cca_call.cc:315 (29788) MeetingPlace outdial. Phone#=28621 IRC=17638 PSTN=248 Unit=0

05/13 22:32:39.31 INFO rvsip_call.cc:1742 (29788) --PlaceSIPCall

05/13 22:32:39.31 INFO cca_call.cc:62 (29788) --new_call



05/13 22:32:39.31 INFO rvsip_call.cc:1764 (ID=0x13) (DN=,P=248) SIP: Placing outdial.

05/13 22:32:39.31 INFO rvsip_call.cc:1778 (ID=0x13) (DN=,P=248) SIP: MP RTP: 10.1.37.8:17638

05/13 22:32:39.31 INFO rvsip_call.cc:1781 (ID=0x13) (DN=,P=248) SIP: MP RTCP: 10.1.37.8:17639

05/13 22:32:39.31 INFO rvsip_call.cc:1847 (ID=0x13) (DN=28621,P=248) SIP: To address=To:sip:[email protected]:5060

05/13 22:32:39.31 INFO rvsip_call.cc:1900 (ID=0x13) (DN=28621,P=248) SIP: From address=From:"WEB konference" <sip:[email protected]:5060>

05/13 22:32:39.31 INFO rvsip_call.cc:4445 (ID=0x13) (DN=28621,P=248) SIP: --CreateSDPBody

05/13 22:32:39.31 RSCMGMT-INFO utilrscmgmt.cc:953 (29744) RscMgmt::allocateSched [3,1,1]

05/13 22:32:39.31 RSCMGMT-INFO utilrscmgmt.cc:982 (29744) Exceed # Config Premium: [6,6;6,447], [6,0,0,6;0,0;0,0;0,0,0,0]

05/13 22:32:39.31 RSCMGMT-INFO utilrscmgmt.cc:953 (29744) RscMgmt::allocateSched [2,1,1]

05/13 22:32:39.31 RSCMGMT-INFO utilrscmgmt.cc:982 (29744) Exceed # Config Premium: [6,6;6,447], [6,0,0,6;0,0;0,0;0,0,0,0]

05/13 22:32:39.31 RSCMGMT-INFO utilrscmgmt.cc:953 (29744) RscMgmt::allocateSched [1,1,1]

05/13 22:32:39.31 INFO rvsip_call.cc:4367 (ID=0x13) (DN=28621,P=248) SIP: --CreateOfferSDPBody

05/13 22:32:39.31 INFO rvsip_call.cc:4644 (ID=0x13) (DN=28621,P=248) SIP: Setting millisecondPacketSize=20

05/13 22:32:39.31 INFO rvsip_call.cc:1968 (ID=0x13) (DN=28621,P=248) SIP: Destination= To:sip:[email protected]:5060, index_sip_active_CM = 0


In the troubleshoot manual the first line shows a nice MeetingPlace outdial.

Any ideas?

maby something with the SIP trunk?

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Girts Legzdins Wed, 05/13/2009 - 22:31
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Done!

Calling search space was wrong in CCM's SIP trunk configuration.

hpetihpeti Wed, 05/27/2009 - 04:06
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Hi,

did you check the incoming calling search space on the SIP trunk. It should be a css that has your phones in.

I had an other problem, had the guest account disabled and the system did not call users. Enabled guest acoount, and then it worked ;)

greetings, Ingo


edit: noticed your answer to late ... so it was the css

Girts Legzdins Wed, 05/27/2009 - 04:10
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You didn't noticed that I already figured it out with the css. :)

So, but do You have video working?

Is this correct, that video is not working if i'm using ccm 4.x?

hpetihpeti Wed, 05/27/2009 - 04:29
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Hi,

sorry, i haveno Video here (so fare). But i never heard or read that it does not work with CCM 4. Maybe a licence issue on the meetingplace server?!

Greetings, Ingo


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