IP Phone 7942G booting propblem - stuck after powering & shows upgrade erro

Unanswered Question

Hi all,

We have CCM6.1.x & phone model is 7942. its new phone once i connected to network, its took some config so i done factory default setting by 123456789*0#.

after completing this, the phone is getting boot frequently without going to DHCP option, CM list option. after some time its stuck with cisco logo in monitor.

Pls guide or provide me the resolution for this issue.

Thanks in advance


  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Justin Brenton Wed, 05/20/2009 - 02:57
User Badges:
  • Silver, 250 points or more

Hi There,

To resolve this issue, you will want to try to update the firmware the phone is using, this has resolved this issue for me before.

HTH, plz rate if so.




This Discussion