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IP Phone 7942G booting propblem - stuck after powering & shows upgrade erro

naguu1980
Level 1
Level 1

‎05-13-2009 11:53 PM - edited ‎03-13-2019 06:21 PM

Hi all,

We have CCM6.1.x & phone model is 7942. its new phone once i connected to network, its took some config so i done factory default setting by 123456789*0#.

after completing this, the phone is getting boot frequently without going to DHCP option, CM list option. after some time its stuck with cisco logo in monitor.

Pls guide or provide me the resolution for this issue.

Thanks in advance

Naga

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Justin Brenton
Level 4
Level 4

‎05-20-2009 02:57 AM

Hi There,

To resolve this issue, you will want to try to update the firmware the phone is using, this has resolved this issue for me before.

HTH, plz rate if so.

Regards,

Justin

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