i have cisco 2851 router in which 2 port serial WIC card is installed which is not getting recognized.The sw is C2800NM-ADVIPSERVICESK9-M), Version 12.4(9)T7, RELEASE SOFTWARE (fc3).On power on getting o/p like
May 12 10:17:14.687: %GT96K_FEWAN-1-UNKNOWN_WIC: NM slot 0, wic card has an unknown id 589
*May 12 10:17:15.207: %GT96K_FEWAN-1-UNKNOWN_WIC: NM slot 0, wic card has an unknown id 589
show diag o/p says
WIC Slot 1:
Unknown WAN daughter card
WIC module not supported/disabled in this slot
This particular card is supported on cisco 2851-Hwic slot.Is it a s/w issue because which card is not getting detected. I have 6 numbers of 2851 router with same s/w on which i am getting same problem.