SMS trigger

Unanswered Question
May 14th, 2009

Hi there !

I already used the jtapi and http trigger with success...

But, is there any way to start a script with a SMS ? A customer could send a SMS "product_name" to a UCCX number and then the script could select some resource to call him...

Thanks.

Andrei.

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Jonathan Schulenberg Thu, 05/14/2009 - 14:09

Not directly. You could use an intermediary server to receive the SMS and then perform an HTTP trigger to the CCX server, passing that data in the process for the script to act upon.

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