Route pattern 9.811 Need to dial faster, avoid or shorten digit timeout

Answered Question

Hello,


I have a route pattern that needs to dial 811 on an outside line. 9.811 works, but when the user dials it, they have to wait a long time for the connection to be made. If I enter patter 9.811# and they enter the # it goes right away, but if they forget the # they get an invalid number.


1) How can I speed it up, is urgent priority the only way?

2) How can I have the pattern accept 9.811 and 9.811# also? Do I need to set up two route patterns?


Thanks in advance,


Gene


Correct Answer by Jaime Valencia about 7 years 10 months ago

You get IDT if you have overlapping numbers (It's expected and documented), the solutions are:


a) create a non-overlapping dial plan

b) keep overlapping but check urgent priority


those are the only options to have it go immediately


HTH


java


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KonradStepniewski Fri, 05/15/2009 - 05:13
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1. Yes, as soon as it matched will go through when urgent priority is marked.

2. Yep, setup 2 patterns.

Correct Answer
Jaime Valencia Fri, 05/15/2009 - 05:57
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You get IDT if you have overlapping numbers (It's expected and documented), the solutions are:


a) create a non-overlapping dial plan

b) keep overlapping but check urgent priority


those are the only options to have it go immediately


HTH


java


if this helps, please rate

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