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appsupervisor page throws 404 error (no login) UCCX 7

Clifford McGlamry
Spotlight
Spotlight

‎05-15-2009 11:34 AM - edited ‎03-14-2019 04:05 AM

When attempting to connect to:

http://<server>/appsupervisor

system throws an apache tomcat error saying the requested resource is not available on UCCX v7.0

No reported bug on this. Appadmin and appuser pages display login correctly when they are hit. Appsupervisor link just throws an error immediately.

Anyone have any info on this?

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3 Replies 3

Clifford McGlamry
Spotlight
Spotlight

‎05-16-2009 01:02 PM

Found the answer.

Turns out that the supervisors just log in on the appadmin page, and are directed to the supervisor appropriate menus.

Not sure why they changed this or broke backwards functionality.

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clarkjaso
Level 1
Level 1
In response to Clifford McGlamry

‎05-18-2009 09:27 AM

You could just modify the IIS redirector to point to the /appadmin/ instead of /appsupervisor/ page as well, so you dont have to update your documentation or training to supervisors..

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Clifford McGlamry
Spotlight
Spotlight
In response to clarkjaso

‎05-18-2009 09:38 AM

True, and that's something to keep in the back pocket. It just concerns me that something else might be at work that I might break if I do that.

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