LAA with Enterprise Skill Group in ICM

Answered Question
May 15th, 2009
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Can you use a Select node with LAA and an enterprise skill group, just as you can with a skill group node?


Thanks!


Chad

Correct Answer by Chris Deren about 7 years 11 months ago

Yes, but you use a different node for the enterprise skill group, the select node is the same.

Also, when you queue to enterprise skill group you need to change the Target type of the queue node to Enterprise Skill Group.


HTH,


Chris

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Correct Answer
Chris Deren Sat, 05/16/2009 - 03:45
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Yes, but you use a different node for the enterprise skill group, the select node is the same.

Also, when you queue to enterprise skill group you need to change the Target type of the queue node to Enterprise Skill Group.


HTH,


Chris

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