callmanager

Unanswered Question
May 18th, 2009

Can someone tell me why the, you have reached an invalid extension would stop playing??

callmanager 6.0

Thanks

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Jaime Valencia Mon, 05/18/2009 - 07:23

The ANN can be stopped, having problems or the MRGLs from devices do not have it

Try restarting the IPVMS

HTH

java

if this helps, please rate

testeven Mon, 05/18/2009 - 07:33

Hi,

Please check the following doc for supported pre-recorded announcements too:

--> Supported Tones and Announcements

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmsys/a05ann.html#wp1042436

--> Annunciator Configuration Checklist

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmsys/a05ann.html#wp1028950

Regards,

Teresa.

If this helps, please rate :)

safety2008 Mon, 05/18/2009 - 08:28

Thanks all,

still looking for ipvm service to restart. in a nutshell, we had a power outage over w/e all seems ok accept the invalid extension annoucement..

safety2008 Tue, 05/19/2009 - 03:52

Hello,

found ipvms, do not see option to restart service?

thoughts?

testeven Tue, 05/19/2009 - 10:30

Hi!

If you are on the Serviceavility page--> Control Center Feature Services, you'll see the "Cisco IP Voice Media Streaming App" service, select

the checkbox next to it and look for the Restart icon at the top of the page, it has a teal colored arrow and a little green square. Otherwise, scroll down and you'll see the Stop & Restart buttons.

Regards,

Teresa.

If it helps, please rate! :)

safety2008 Wed, 05/20/2009 - 03:15

Tere,

hero of the day award, sorry no monetary value. but extra thanks for staying with the thread. a newbie to this world so when some one says start this/that we sometimes are clueless as to where the service is.

restart fixed the issue. thank you Jaime also!!

Actions

This Discussion