05-18-2009 07:15 AM - edited 03-15-2019 06:03 PM
Can someone tell me why the, you have reached an invalid extension would stop playing??
callmanager 6.0
Thanks
05-18-2009 07:23 AM
The ANN can be stopped, having problems or the MRGLs from devices do not have it
Try restarting the IPVMS
HTH
java
if this helps, please rate
05-18-2009 07:27 AM
Jaime, is that a service?
05-18-2009 07:27 AM
Jaime, is that a service?
05-18-2009 07:30 AM
Yes, IPVM Service
HTH
java
if this helps, please rate
05-18-2009 07:33 AM
Hi,
Please check the following doc for supported pre-recorded announcements too:
--> Supported Tones and Announcements
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmsys/a05ann.html#wp1042436
--> Annunciator Configuration Checklist
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmsys/a05ann.html#wp1028950
Regards,
Teresa.
If this helps, please rate :)
05-18-2009 08:28 AM
Thanks all,
still looking for ipvm service to restart. in a nutshell, we had a power outage over w/e all seems ok accept the invalid extension annoucement..
05-19-2009 03:52 AM
Hello,
found ipvms, do not see option to restart service?
thoughts?
05-19-2009 10:30 AM
Hi!
If you are on the Serviceavility page--> Control Center Feature Services, you'll see the "Cisco IP Voice Media Streaming App" service, select
the checkbox next to it and look for the Restart icon at the top of the page, it has a teal colored arrow and a little green square. Otherwise, scroll down and you'll see the Stop & Restart buttons.
Regards,
Teresa.
If it helps, please rate! :)
05-20-2009 03:15 AM
Tere,
hero of the day award, sorry no monetary value. but extra thanks for staying with the thread. a newbie to this world so when some one says start this/that we sometimes are clueless as to where the service is.
restart fixed the issue. thank you Jaime also!!
05-20-2009 07:00 AM
Hi! Glad to hear it worked!
Have nice day!
Tere.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: