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Cisco Unity Express 7.0 Routing using DNIS Digits

patty_spieker
Level 1
Level 1

I have a customer who we are setting up 10 different call flows using call handlers. He wants to know using the Unity if there is a way to route the calls by DNIS digits to a sales person. Is there any way this may be done without purchasing IVR on CCX.

3 Replies 3

paolo bevilacqua
Hall of Fame
Hall of Fame

Yes, it is quite a simple job done by custom scripts in the CUE.

Thank you

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