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Deleting user account does not delete "SMTP Address"

martin.ly
Level 1
Level 1

A "SMTP address" is created in the format of alias@UnityConnectionDomain for every subscriber that is added. When a user is deleted, the “SMTP address” does not seem to get deleted. If you attempt to re-create the same user after you have deleted it, the “SMTP address” becomes LongHexString@UnityConnectinDomain. If you try to change it back to alias@UnityConnectionDomain, a message indicate that the SMTP address is already exists.

Does anyone know how to delete the SMTP address for subscriber? I'm running Unity Connection 7.0.2.10000-38

2 Replies 2

Dennis Mink
VIP Alumni
VIP Alumni

Are you pointing to an external exchange server? in other words can you explictly delete the mailbox first?

Please remember to rate useful posts, by clicking on the stars below.

No, I'm Unity Connection 7 and the mailbox is on the local message store.

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