- Super Bronze, 10000 points or more
Cisco Designated VIP,
2017 IP Telephony
I am having a strange problem with unity caller system transfer. I have setup a CH for auto attendant. I have configured key mappings to send call to caller system transfer. But each time I enter the extension to be xfered to, unity says "you cannot be tranferred to this extension"
When I use the same extension on "attempt transfer for operator, ring subscriber extension" the call goes through. So I do not have a CSS, partiton issue.. Is there something that needs to be done to allow caller system transfer.