Phone Designer - unable to connect to the server

Unanswered Question
May 19th, 2009
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Just installed it. Read the installation guide cover to cover but I dont get past the initial sign-in.

As always it seems cisco's install guide has omitted some critical bit of information that they take for granted.

help me please

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htluo Tue, 05/19/2009 - 05:57
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Check the user ID on CUCM. It's case-sensitive. e.g. on CUCM, the user is JDoe, you can't use jdoe to log in Phone Designer.

If that didn't fix the problem, you need to create a problem report and attach here.


Anonymous (not verified) Tue, 05/19/2009 - 06:24
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I got it, apparently you cant use the IP of UCM. I put the hostname in and it worked, which is officially the silliest thing I have seen this week.


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