05-19-2009 04:44 AM - edited 03-18-2019 11:03 PM
Just installed it. Read the installation guide cover to cover but I dont get past the initial sign-in.
As always it seems cisco's install guide has omitted some critical bit of information that they take for granted.
help me please
05-19-2009 05:57 AM
Check the user ID on CUCM. It's case-sensitive. e.g. on CUCM, the user is JDoe, you can't use jdoe to log in Phone Designer.
If that didn't fix the problem, you need to create a problem report and attach here.
Michael
05-19-2009 06:24 AM
HA!
I got it, apparently you cant use the IP of UCM. I put the hostname in and it worked, which is officially the silliest thing I have seen this week.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide