We have just upgraded to Call Manager V7.
I want to be able to view Intranet web based call logging reports. Does anyone know if I can do this using Call manager, related Cisco application or if there is a third party application that you would recommend that would work with V7?
In earlier version of call manager, we were able to pull the data out into an MS SQLServer database and write our own ASP/SQLSever reporting services reports (we are pretty much an MS shop, and have some development capability. This was very flexible and I was happy with that - but the move to V7 seemed to reduce the integration and accessibility to our MS network.
Anyone got any good ideas about the way forward for us? I'm sure we can't be the only people who want flexible web based call logging reports out of this system?
Thanks in advance