WLC 4402: Unable to https to the device

Unanswered Question

This was working last week and today when I am trying to https to the box and nothing happens. It has been almost 10 minutes and still waiting for https:// . I can ping and getting response from the device fine.

Anyone has any ideas to fix this?

Thank you

The surprising was no one complaints about wireless. Console connection and had no response, I had to reload the box and now everything is fine.

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Overall Rating: 0 (0 ratings)
SJessulat_2 Tue, 05/19/2009 - 21:18


you can check the WLC crash log. It's under Management->Tech Support->Controller Crash.

Maybe only the WLC-Management crashed, you could see that in the log.



jeff.kish Wed, 05/20/2009 - 06:43

I hate to say it, but if you get nothing when consoling in, your WLC is likely dead. Open a TAC case with Cisco and see about getting a replacement.

Leo Laohoo Wed, 05/20/2009 - 16:31

Have you tried to console into the appliance?

Have you also tried to reboot the appliance and watch the startup process?

Robert Rowland III Sun, 05/24/2009 - 06:24

Try ssh or "telnet controller_ip 443" or "telnet controller_ip 22" to see of you get a quick connect ( good, of course you can't do anything this way ) or no new screen display ( bad, this means not connecting in any fashion to port 443 or the ssh service )

SJessulat_2 Sun, 05/24/2009 - 23:38


unfortunately, this WLC doesn't even have a hardware reset button.

So i guess you'll really have to go with the Cisco TAC.




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