MOH File Upload Failure

Unanswered Question
May 19th, 2009
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Hello everyone,


I have this setup with two callmanagers (CUCM 6.0)with the MOH server configured on the subscribe mainly.

I am trying to upload a new MOH file but the pop-up window stops loading or gives the error "Page can not be displayed"

and naturally, the file is not added to the MOH file Management.


I restarted the IP Voice Media streaming service, the CTIManager and eventually the entire UC cluster but the problem is still there.


What could have gone wrong? Any ideas?


Thanks,

Ahmed


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ivanromanov Thu, 06/04/2009 - 23:39
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Hi Ahmed,


I have the same issue with CUCM 7.


Did you resolve yours?


Thanks

Ivan

parshah Fri, 06/05/2009 - 10:38
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  • Cisco Employee,

Hi,


You may be hitting this defect CSCsk61129. Can you confirm that the MOH file you are attempting to upload is in the proper format as required.

AhmedEl-Eraky Mon, 06/08/2009 - 05:11
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Hello,


Actually, I have solved it.

It was a problem in my IE browser, something about the browsers not accepting a security certificate.

I used Mozilla Firefox, added the certificate then tried again it worked!!!


Thanks,

Ahmed

ivanromanov Mon, 06/08/2009 - 05:28
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Hello,


I have resolved mine as well!

It was duplex mismatch between the server and switch with lots of CRC errors. After resolving that I was able to upload files.


Regards

Ivan

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