download license file

Answered Question
May 19th, 2009
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I'm trying to download license files from our Call Managers to store them in a safe place should we have a failure. How can I get the files downloaded from the CUCM? The original files that were uploaded are not available.


Thank you,


Terry

Correct Answer by testeven about 8 years 1 week ago

Hi Terry!


The licenses are stored on this path: /usr/local/cm/conf/licfiles/


However, you'll need to get root access from TAC to access that directory. You can use the list command "ls" to see which license files

were uploaded to the server:


"ls /usr/local/cm/conf/licfiles/"


And see if you can download them with a get command or something, I haven't tried that myself, but the only one that can provide root

access is TAC. Usually they need to see that the customer is hitting a bug that requires root access to generate one. Anyway, you can ask and see if they can help you out.


Regards,


Teresa.


If it helps, please rate! :)

Correct Answer by KonradStepniewski about 8 years 1 week ago

There is no option to download from CUCM as far as know but you can open each license file and copy paste to new txt file.


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Correct Answer
KonradStepniewski Tue, 05/19/2009 - 10:34
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There is no option to download from CUCM as far as know but you can open each license file and copy paste to new txt file.


Rate if this help.

testeven Tue, 05/19/2009 - 10:47
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  • Cisco Employee,

Yeah, I guess that's the easiest way :)

Correct Answer
testeven Tue, 05/19/2009 - 10:45
User Badges:
  • Cisco Employee,

Hi Terry!


The licenses are stored on this path: /usr/local/cm/conf/licfiles/


However, you'll need to get root access from TAC to access that directory. You can use the list command "ls" to see which license files

were uploaded to the server:


"ls /usr/local/cm/conf/licfiles/"


And see if you can download them with a get command or something, I haven't tried that myself, but the only one that can provide root

access is TAC. Usually they need to see that the customer is hitting a bug that requires root access to generate one. Anyway, you can ask and see if they can help you out.


Regards,


Teresa.


If it helps, please rate! :)

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