HTTP error while accessing Speed Dials from Personal Directory

Unanswered Question
May 19th, 2009

Hi,

If a user wants to access Speed Dials through his Personal Directory (PD) on a Cisco IP Phone, then he gets a HTTP error.

I checked the settings under System and Enterprise parameters and they seem to be correct. I also downloaded and activated the latest DEV Pack for the CUCM 6.1, but it didn't reslove the issue.

Any suggestion how I can fix this issue?

Thanks.

Regards,

YSana

I have this problem too.
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htluo Tue, 05/19/2009 - 16:13

Could you paste the "URL Directory" and the http error here?

Thanks!

Michael

ysanadiga01 Wed, 05/20/2009 - 10:23

Hi Michael,

Thanks for your reply.

The only error on the screen of IP Phone is the following line:

The server encountered an internal error () that prevented it from fullfilling this request

Thanks.

htluo Wed, 05/20/2009 - 12:06

Could you paste the "URL Directory" here? You can find it in Enterprise parameters.

And let me know what the address of CUCM.

Thanks!

Michael

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