HTTP error while accessing Speed Dials from Personal Directory

Unanswered Question
May 19th, 2009
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Hi,


If a user wants to access Speed Dials through his Personal Directory (PD) on a Cisco IP Phone, then he gets a HTTP error.


I checked the settings under System and Enterprise parameters and they seem to be correct. I also downloaded and activated the latest DEV Pack for the CUCM 6.1, but it didn't reslove the issue.


Any suggestion how I can fix this issue?


Thanks.


Regards,


YSana

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htluo Tue, 05/19/2009 - 16:13
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Could you paste the "URL Directory" and the http error here?


Thanks!

Michael

ysanadiga01 Wed, 05/20/2009 - 10:23
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Hi Michael,


Thanks for your reply.


The only error on the screen of IP Phone is the following line:


The server encountered an internal error () that prevented it from fullfilling this request


Thanks.

htluo Wed, 05/20/2009 - 12:06
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Could you paste the "URL Directory" here? You can find it in Enterprise parameters.


And let me know what the address of CUCM.


Thanks!

Michael

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