05-19-2009 03:18 PM - edited 03-15-2019 06:05 PM
Hi,
If a user wants to access Speed Dials through his Personal Directory (PD) on a Cisco IP Phone, then he gets a HTTP error.
I checked the settings under System and Enterprise parameters and they seem to be correct. I also downloaded and activated the latest DEV Pack for the CUCM 6.1, but it didn't reslove the issue.
Any suggestion how I can fix this issue?
Thanks.
Regards,
YSana
05-19-2009 04:13 PM
Could you paste the "URL Directory" and the http error here?
Thanks!
Michael
05-20-2009 10:23 AM
Hi Michael,
Thanks for your reply.
The only error on the screen of IP Phone is the following line:
The server encountered an internal error () that prevented it from fullfilling this request
Thanks.
05-20-2009 10:50 AM
Hi Michael,
We are now getting the following error:
XML Parse Error[4]
On Cisco.com I found an article but it's about the Corporate Directory:
http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a0080965bf9.shtml
Thanks.
05-20-2009 12:06 PM
Could you paste the "URL Directory" here? You can find it in Enterprise parameters.
And let me know what the address of CUCM.
Thanks!
Michael
05-20-2009 02:31 PM
Hi Michael,
The URL Directory is:
http://172.16.24.1:8080/ccmcip/xmldirectory.jsp
IP address of the CUCM: 172.16.24.1
Thanks.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: