Unity Connection: Import User Error

Unanswered Question
May 19th, 2009
User Badges:

Hi,


We have unity connection 2.1 & CCM 7.0.1. Unity is integrated with CCM. All config related to Unity is done in CCM & vice-versa.


For importing users from CCM, we created a user template in Unity. Buut whenever we press Import User we get an error " No User Template were Found".


Atached the screen shot for your reference...


Plz suggest.



  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
nesharm2 Tue, 05/19/2009 - 22:47
User Badges:
  • Bronze, 100 points or more

Check Telephony Integrations--->Search Phone Systems--->

Check the AXL server settings and also the AXL user should be configured correctly and with same password.


Also check user templates which you are using ..does it have the correct phone system asscociated with it ?

Actions

This Discussion