05-19-2009 08:16 PM - edited 07-03-2021 05:37 PM
I just purchased a wireless controller 4402 and I'm new to using a controller.
I booted it up and I setup the ip address information on it. (management IP, service port IP, AP-management IP).
I'm able to access the device from the CLI thru a serial cable and also if I'm plugged in with a laptop thru the service port.
I am not able to ping or access the device via its management IP address or its service port IP address from any PC on the network.
I tried different settings on the switch port (i.e. trunk, access).
05-20-2009 02:35 AM
Did you place both the management address and the service port address in the same network? This will cause failure as the service port must be out of band.
05-20-2009 07:01 PM
Did you set a vlan for your management interface?
Your management vlan should be 0 if the native vlan (or access vlan) is the vlan for the management interface.
05-20-2009 08:08 PM
Taken from Cisco 440X Series Wireless LAN Controllers Deployment Guide
Management Interface
The Management interface is the default interface for in-band management of theWLC and connectivity to enterprise services such as AAA servers. The Management interface is the only consistently "pingable" in-band interface IP address on the WLC.
Service-Port Interface
The service port interface must have an IP address on a different subnet from the Management, AP Manager, and any dynamic interfaces. The service port can get an IP address via DHCP or it can be assigned a static IP address, but a default-gateway cannot be assigned to the Service-port interface. The Service-port is typically
reserved for out-of-band management in the event of a network failure. It is also the only port that is active when the controller is in boot mode.
Hope this helps. Please rate when applicable.
05-21-2009 07:08 AM
Well, it was all kind of weird because I am able to access it now from a different VLAN without a problem and I didn't change anything.
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