Unity connection 7.0 issue with languagefile

Unanswered Question

Hi Community,


i installed a Unity 7.0 (7.0.1.11000_2). After that I did a Upgrade to 7_0_2_20000_5.


After that I installed the German local and configured a few SCCP-ports. The System is running fine. Voicemail is working but obviously after I try to install the German language file I got an error.

I thought that it could be the version, so I swapped to the old version but I do get the same error.


Has anyone a clue what I can do?

I double-checked the MD5 - but thas looks good for me.


Thanks a lot!


Ben


Log1:


05/18/2009 11:40:39 file_list.sh|(CAPTURE) </InstallList>|<LVL::Debug>

05/18/2009 11:40:39 file_list.sh|success|<LVL::Info>

05/18/2009 11:40:39 file_list.sh|file_list.sh complete (rc=0)|<LVL::Info>

05/18/2009 11:40:54 upgrade_validate_file.sh|Starting upgrade_validate_file.sh|<LVL::Info>

05/18/2009 11:40:54 upgrade_validate_file.sh|Parse argument method=sftp|<LVL::Debug>

05/18/2009 11:40:54 upgrade_validate_file.sh|Parse argument source_dir=/|<LVL::Debug>

05/18/2009 11:40:54 upgrade_validate_file.sh|Parse argument file_name=uc-locale-de_DE-7.0.1.0-323.cop.sgn|<LVL::Debug>

05/18/2009 11:40:54 upgrade_validate_file.sh|Parse argument remote_host=172.16.6.220|<LVL::Debug>

05/18/2009 11:40:54 upgrade_validate_file.sh|Parse argument user_name=cisco|<LVL::Debug>

05/18/2009 11:40:54 upgrade_validate_file.sh|Getting patch size via sftp for uc-locale-de_DE-7.0.1.0-323.cop.sgn|<LVL::Info>

05/18/2009 11:40:55 upgrade_validate_file.sh|Size of patch file = 360012328|<LVL::Info>

05/18/2009 11:40:55 upgrade_validate_file.sh|Total space needs = 720024656|<LVL::Info>

05/18/2009 11:40:55 upgrade_validate_file.sh| Free space : |<LVL::Info>

05/18/2009 11:40:55 upgrade_validate_file.sh|Space needed : 1440049312|<LVL::Info>

05/18/2009 11:40:55 upgrade_validate_file.sh|There is enough space on device to proceed.|<LVL::Info>

05/18/2009 11:40:55 upgrade_validate_file.sh|success|<LVL::Info>

05/18/2009 11:40:55 upgrade_validate_file.sh|upgrade_validate_file.sh complete (rc=0)|<LVL::Info>

05/18/2009 11:40:57 upgrade_get_file.sh|Starting upgrade_get_file.sh|<LVL::Info>

05/18/2009 11:40:57 upgrade_get_file.sh|Parse argument method=sftp|<LVL::Debug>

05/18/2009 11:40:57 upgrade_get_file.sh|Parse argument source_dir=/|<LVL::Debug>

05/18/2009 11:40:57 upgrade_get_file.sh|Parse argument file_name=uc-locale-de_DE-7.0.1.0-323.cop.sgn|<LVL::Debug>

05/18/2009 11:40:57 upgrade_get_file.sh|Parse argument dest_dir=/common/download/|<LVL::Debug>

05/18/2009 11:40:57 upgrade_get_file.sh|Parse argument remote_host=172.16.6.220|<LVL::Debug>

05/18/2009 11:40:57 upgrade_get_file.sh|Parse argument user_name=cisco|<LVL::Debug>

05/18/2009 11:40:57 upgrade_get_file.sh|Starting SFTP of uc-locale-de_DE-7.0.1.0-323.cop.sgn|<LVL::Info>

05/18/2009 11:44:06 upgrade_get_file.sh|SFTP command complete (0)|<LVL::Info>

05/18/2009 11:44:06 upgrade_get_file.sh|Download of iso file RTMTStart|<LVL::Notice>

05/18/2009 11:44:06 upgrade_get_file.sh|Create md5 "/common/download/uc-locale-de_DE-7.0.1.0-323.cop.sgn.md5"|<LVL::Info>

05/18/2009 11:44:07 upgrade_get_file.sh|MD5(/common/download/uc-locale-de_DE-7.0.1.0-323.cop.sgn)= 8a:eb:9e:d0:48:13:b5:b1:6d:b1:a7:07:4e:a2:ce:83|<LVL::Debug>

05/18/2009 11:44:07 upgrade_get_file.sh|Create md5 complete|<LVL::Info>

05/18/2009 11:44:08 upgrade_get_file.sh|Authenticate file "/common/download/uc-locale-de_DE-7.0.1.0-323.cop.sgn"|<LVL::Info>

05/18/2009 11:44:20 upgrade_get_file.sh|File authentication complete|<LVL::Debug>

05/18/2009 11:44:20 upgrade_get_file.sh|Download of iso file RTMTFinish|<LVL::Notice>

05/18/2009 11:44:20 upgrade_get_file.sh|success|<LVL::Info>

05/18/2009 11:44:20 upgrade_get_file.sh|upgrade_get_file.sh complete (rc=0)|<LVL::Info>

05/18/2009 11:44:42 Killing background processes

05/18/2009 11:44:42 Stopping Partition B IDS

shared memory not initialized for INFORMIXSERVER 'wcati005_ccm7_0_1_11000_2'

(9566) Mon May 18 11:44:49 CEST 2009

install option

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Log2:


05/18/2009 15:48:03 upgrade_validate_file.sh|Parse argument file_name=uc-locale-de_DE-7.0.1.0-323.cop.sgn|

05/18/2009 15:48:03 upgrade_validate_file.sh|Parse argument remote_host=172.16.6.220|

05/18/2009 15:48:03 upgrade_validate_file.sh|Parse argument user_name=cisco|

05/18/2009 15:48:03 upgrade_validate_file.sh|Getting patch size via sftp for uc-locale-de_DE-7.0.1.0-323.cop.sgn|

05/18/2009 15:48:04 upgrade_validate_file.sh|Size of patch file = 360012328|

05/18/2009 15:48:04 upgrade_validate_file.sh|Total space needs = 720024656|

05/18/2009 15:48:04 upgrade_validate_file.sh| Free space : |

05/18/2009 15:48:04 upgrade_validate_file.sh|Space needed : 1440049312|

05/18/2009 15:48:04 upgrade_validate_file.sh|There is enough space on device to proceed.|

05/18/2009 15:48:04 upgrade_validate_file.sh|success|

05/18/2009 15:48:04 upgrade_validate_file.sh|upgrade_validate_file.sh complete (rc=0)|

05/18/2009 15:48:06 upgrade_get_file.sh|Starting upgrade_get_file.sh|

05/18/2009 15:48:06 upgrade_get_file.sh|Parse argument method=sftp|

05/18/2009 15:48:06 upgrade_get_file.sh|Parse argument source_dir=/|

05/18/2009 15:48:06 upgrade_get_file.sh|Parse argument file_name=uc-locale-de_DE-7.0.1.0-323.cop.sgn|

05/18/2009 15:48:06 upgrade_get_file.sh|Parse argument dest_dir=/common/download/|

05/18/2009 15:48:06 upgrade_get_file.sh|Parse argument remote_host=172.16.6.220|

05/18/2009 15:48:06 upgrade_get_file.sh|Parse argument user_name=cisco|

05/18/2009 15:48:06 upgrade_get_file.sh|Starting SFTP of uc-locale-de_DE-7.0.1.0-323.cop.sgn|

05/18/2009 15:52:55 upgrade_get_file.sh|SFTP command complete (0)|

05/18/2009 15:52:55 upgrade_get_file.sh|Download of iso file RTMTStart|

05/18/2009 15:52:55 upgrade_get_file.sh|Create md5 "/common/download/uc-locale-de_DE-7.0.1.0-323.cop.sgn.md5"|

05/18/2009 15:52:57 upgrade_get_file.sh|MD5(/common/download/uc-locale-de_DE-7.0.1.0-323.cop.sgn)= 8a:eb:9e:d0:48:13:b5:b1:6d:b1:a7:07:4e:a2:ce:83|

05/18/2009 15:52:57 upgrade_get_file.sh|Create md5 complete|

05/18/2009 15:52:57 upgrade_get_file.sh|Authenticate file "/common/download/uc-locale-de_DE-7.0.1.0-323.cop.sgn"|

05/18/2009 15:53:09 upgrade_get_file.sh|File authentication complete|

05/18/2009 15:53:09 upgrade_get_file.sh|Download of iso file RTMTFinish|

05/18/2009 15:53:09 upgrade_get_file.sh|success|

05/18/2009 15:53:09 upgrade_get_file.sh|upgrade_get_file.sh complete (rc=0)|

05/18/2009 15:58:37 Killing background processes

05/18/2009 15:58:37 Stopping Partition B IDS

shared memory not initialized for INFORMIXSERVER 'wcati005_ccm7_0_2_20000_5'

(18389) Mon May 18 15:58:43 CEST 2009

install option


Bradford Magnani Wed, 05/20/2009 - 05:41
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Hi Ben,


The only thing I can think of trying is to try stopping the Connection Mixer and Connection Conversation Manager services before installing the language file.


Brad

Rob Huffman Wed, 05/20/2009 - 05:46
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Hi Ben,


I'm sure that Brad is correct here :) +5 points for your excellent work Brad!


Here is a very similar thread (with resolution) from earlier this month;


http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=General&topicID=.ee6c82b&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cd2a142



Hope this helps!

Rob

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