UC520 & Cisco Configuration Assistant

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May 20th, 2009
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I am working with a UC520 originally configured via the command line interface, and would like to begin using the CCA. I've download and created a community with CCA 1.9, but the interface does not recognize some of the services already configured. Any recommendations on making the switch would be appreciated.

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pradeepde Tue, 05/26/2009 - 14:59
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To troubleshoot UC 500 localization issues:

•Verify that all of the localization files have the current, correct version and have been downloaded and copied to the appropriate directories.

•If file upload during localization is unsuccessful, verify the following:

-The PC running CCA has single network connection into UC 500. If the PC running CCA has dual network connectivity (for example, a dual NIC with a wired and wireless connection), make sure only the network connection to the UC 500 is enabled.

-The PC running CCA does not have an external TFTP or FTP server running.

-The PC running CCA does not have a software firewall that blocks incoming TFTP or FTP requests from the UC 500.

•If file upload still fails after these steps, connect the PC running CCA directly connected to one of the UC 500 POE ports, or to a switch with a direct connection to the UC 500 and try the localization steps again.

With a direct connection, the CCA PC default gateway address should be the same as the UC 500 VLAN 1 IP address. The factory default IP address for UC 500 VLAN 1 is

To verify the default gateway for your PC in Windows XP, right click the network icon on your Windows task bar and select Status.



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