UC520 & Cisco Configuration Assistant

5pointsIT · ‎05-20-2009

I am working with a UC520 originally configured via the command line interface, and would like to begin using the CCA. I've download and created a community with CCA 1.9, but the interface does not recognize some of the services already configured. Any recommendations on making the switch would be appreciated.

pradeepde · ‎05-26-2009

To troubleshoot UC 500 localization issues:

â€¢Verify that all of the localization files have the current, correct version and have been downloaded and copied to the appropriate directories.

â€¢If file upload during localization is unsuccessful, verify the following:

-The PC running CCA has single network connection into UC 500. If the PC running CCA has dual network connectivity (for example, a dual NIC with a wired and wireless connection), make sure only the network connection to the UC 500 is enabled.

-The PC running CCA does not have an external TFTP or FTP server running.

-The PC running CCA does not have a software firewall that blocks incoming TFTP or FTP requests from the UC 500.

â€¢If file upload still fails after these steps, connect the PC running CCA directly connected to one of the UC 500 POE ports, or to a switch with a direct connection to the UC 500 and try the localization steps again.

With a direct connection, the CCA PC default gateway address should be the same as the UC 500 VLAN 1 IP address. The factory default IP address for UC 500 VLAN 1 is 192.168.10.1.

To verify the default gateway for your PC in Windows XP, right click the network icon on your Windows task bar and select Status.

http://www.cisco.com/en/US/docs/net_mgmt/cisco_configuration_assistant/version2_0/quick/guide/English/install.html#wp1040106