- Silver, 250 points or more
Got a bit of a strange one. There is one particular subscriber that when I do a search for in Unity Admin GUI and then click on them, another page opens up and the page displays an error. If I click on another subscriber then the subscriber is displayed in the Unity GUI as normal. It just seems to be this one subscriber. Very strange. Any Ideas
I have seen things like this happen when somehow the information about this user gets corrupt in Unity's SQL tables.
- Could you possibly try deleting this user from Unity, then try reimporting them? This may remove the corruption and rewrite it correctly.
Don't worry about the user loosing their actual voicemails. If you use the same account (either Domino user or Active Directory user object), the mail box associated with that account will still house the voice messages, and once the account is rebuilt, they will again be able to get to them.