OK, I know this is simple but for some reason the answer is not coming to me. I have my holiday's programmed into the system and have re-recorded the Holiday wav file for Memorial Day. However, I can't figure out where to go to change the Script Parameters. Basically I want it to go to a specific extension by pressing 0, etc.
Can someone guide me along here?
Jorge "feelin newb today"
Yes that is exactly true! When you mentioned at the beginning of the thread that you had rerecorded the "holiday prompt" for memorial day, that had me confused. If you are OK with the same prompt being played on memorial day as the normal after hours prompt then you shouldn't have to change your AA at all just the system schedule. Sorry for any confusion.
Unfortunately you cannot edit the system default scripts in this manner. However creating your own via the editor is a very simple and relatively quick process. Seeing as how the system script that you are referring to is very simple I would suggest creating a new one using your desired prompts and actions and then assign this as your script to use. This last part can be done through CCA or the CUE gui.
The same editor that I mentioned before allows you to configure which prompts are played during business afters, after hours, and on holidays. If you would like to change which prompt is played during holiday hours just change the selection from the drop down menu.
You can do this through the CUE admin webpages (10.1.10.1 is the default). Navigate to System->Scripts and select the script you wish to edit and enter the "Editor Express" The process is pretty straight forward from there but if you need I can attach some screen shots.