RightFax Web Access Module - Problem with login in webutil app

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May 20th, 2009
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I am deploying a Rightfax FoIP solution - the product version is 9.3FP2 SR6. I have problem with the web access module which consists in the following:

When I try to log in to the client application(webutil) with 'Use NT Authentication' set I get the following error:

"This web server does not allow authenticated users. The Identity was anonymous. Please contact your administrator to enable NT authentication for this web site."

If I try to enter an existing user on the right fax server(either local user or one, synchronized from AD) the following error occurs: "Passwords do not match or the user account does not exist."

Meanwhile in the webefm application I don't have any troubles to log in using local administrator account created in RightFax.

I followed the instruction described here http://cisco.com/en/US/docs/voice_ip_comm/fax_server/93/93ciscofaxinstall.pdf in the section 'Installing the RightFax Web Applications', for enabling Web Access.

Any ideas how to resolve this issue ?

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