IPCC Express 7 HA

Unanswered Question
Jonathan Schulenberg Thu, 05/21/2009 - 12:56

Yes to all three.

-Yes you can install it after deployment.

-Yes you can/need to purchase it from Cisco if it was not included with your original order.

-Yes, it is mentioned in the install guide.

Note: You must use the Cisco-customized install disc for CCX. You cannot use a normal MS SQL 2000 installer.

Installation Guide for Cisco Unified CCX and Cisco Unified IP IVR, Release 7.0(1): http://cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/installation/guide/uccx70ig.pdf


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